RETURN AND EXCHANGE POLICY

Refunds will only be made by the same means; for instance, you will not be able to receive refunds on any other account except the one you used to pay from.

TOBACCO YEOG offers a limited warranty of 7 days on all the products available apart from the following due to re-use issues.

• E-Liquids
• Coils & Tanks
• Batteries
• Tips & Mouthpieces
• Atomizers

Customers are requested to properly check the above-mentioned products before leaving the store or signing for delivery.

For online orders, customers must record an unboxing video to claim a return or exchange. Claims without video evidence will not be entertained.

Process:

To initiate a return or exchange, contact us within 7 days of receiving your order at +923267700730 or visit our nearest store.